Hanu Korean BBQ, a popular restaurant for meat lovers in Los Angeles, deploys several restaurant serving robots from Navia Robotics to improve customer service and brand awareness while reducing labor overhead.
LOS ANGELES, CA, November 18, 2022 /24-7PressRelease/ — Navia Robotics, a robotics and automation company based out of Los Angeles, California, is a leader in the deployment and installation of service robots for the restaurant, food service, resort and hospitality industries. With an extensive background in years of working closely with restaurateurs and being deeply involved in the food service industry, they have consistently been lauded for providing the highest customer satisfaction.
Hanu Korean BBQ is a premium hot spot and gathering place in Los Angeles for meat lovers who prefer quality over quantity. With the wild swings in traffic brought about since the pandemic, there was a struggle to find the right number of workers to ensure smooth operations. Navia Robotics consulted with them to help them overcome that struggle with the deployment of restaurant serving robots.
Two of Navia Robotics Bellabot serving robots were programmed and deployed to work with their floor plan, which was not the easiest installation having to navigate to their outdoor dining patio and overcome doors and ramps, but the robots are now consistently and reliably serving hundreds of customers on a daily basis each. It took a few months for the workers to get used to coordinating their work with the robots, but now, they see them as absolutely essential and beneficial to their operations.
Korean cuisine is famous for the sheer variety of side dishes, hot soups and cuts of meat, with several dozens of different beef, pork and chicken cuts served at Hanu. It was always a challenge for workers to constantly refill side dishes and keep the grills from running empty during their peak operating hours, but the large expansive trays and the stable platform ensures that patrons get their food quickly without the worries of getting burned by hot dishes and bowls. This was a game changer in their operations where during the dinner rush, a single robot could outperform the work of a person at a fraction of the cost.
Navia Robotics is leading the way with new features and patent pending capabilities that are being implemented with a relentless focus on R&D at the core of the company’s mission. There are hundreds of thousands of restaurant patrons being served monthly across the United States with many more deployments ongoing. Restaurant, resort, hotel and hospital owner/operators interested in deploying the robots at their establishment can reach out to Navia Robotics for a no obligation trial.
Navia Robotics is a robotics development company with extensive experience in both automation hardware and software. Having seen the traditional inefficiencies in the food service and hospitality industry before and during the COVID-19 pandemic, Navia Robotics worked closely with many restaurants across various different operational models and geographies to fine tune the requirements of the market.
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